Please DO NOT return anything to us until you have contacted us and RECEIVED A RESPONSE.
Any returns should include a note of your name, order number and a brief explanation of your reason for returning the items.
Please also ask the Post Office for a 'proof of postage receipt'.
This just proves that you sent the package to us, in case it is lost on its way back to us.
The package is your responsibility until it reaches us, so if your return is lost on its way to us and you do not have a proof of postage receipt, we may be unable to refund or resend your order.
Again, please contact us before sending anything back to us, regardless of where you are in the world.
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