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  Help me / Info » Return policy
  • Please DO NOT return anything to us until you have contacted us and RECEIVED A RESPONSE.

  • Any returns should include a note of your name, order number and a brief explanation of your reason for returning the items.

  • Please also ask the Post Office for a 'proof of postage receipt'.
    This just proves that you sent the package to us, in case it is lost on its way back to us.

  • The package is your responsibility until it reaches us, so if your return is lost on its way to us and you do not have a proof of postage receipt, we may be unable to refund or resend your order.

  • Again, please contact us before sending anything back to us, regardless of where you are in the world.
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